CLARO - Worst internet connection possible.

When CLARO started a 4G service in Panama that was misleading already: 4G only in densely populated areas.I had to do with 3G and speed could reach ~3 Mbps.

But already after a year there were many more clients than the net could handle and speed went down to a trickle of 30...120 Kbps. Nowadays it's worse and speed can be as low as 9 Kbps. Even a low speed connection with Internet radio gets interrupted frequently so radio or video no longer is possible and web pages show errors like "timed out", "no connection" and "check your Internet connection. Of course I visited sites to check speed and the only confirmed what I had observed.

As a rule I have a ping plotter running and the data is shocking, with delays about 1,000 times of what they are in a properly set up mobile net.Personnel flatly denies the issue of severe under-capacity of the net.

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Coverage Area
Advertised vs Delivered
Product or Service Quality
Style and Design
Diversity of Products or Services
Value for money
Customer service
Discounts and Special Offers
Price Affordability
Exchange, Refund and Cancellation Policy
Billing Practices

Reason of review:
Speed much too low.
Product or service
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review #849142

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