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New Reviewer
I called 4 times today and have yet to be assisted. 1st time I opt to be called back and keep my place in line. 3 hours later I am still waiting ( supposedly wait time was 1 hour and 34 min). I call again and stay on hold. I get a gentlemen on the line. I give him the...
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ID
#2365257 Review #2365257 is a subjective opinion of poster.
Pros
  • Cheap
Cons
  • Deplorable customer service
Loss
$35
Preferred solution
Full refund

No service

The signal continues to go and come. My calls continue to come and go. Its always sayn i need more data even i have unlimited.
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ID
#2612397 Review #2612397 is a subjective opinion of poster.
Location
Vega Alta, Vega Alta
New Reviewer

No have service in EU

Estoy en Tampa y no puedo llamar a nadie , espero una respuesta pronto a mi número adjunto gracias anticipadas
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ID
#2550096 Review #2550096 is a subjective opinion of poster.
Location
Zephyrhills, Florida
New Reviewer

Adjudicacion de descuento en mi tarifa

Soy un cliente de esta compañia desde el año 2005, el 8 de enero de 2021 acudi a la tienda de claro que ubica el el centto comercial plaza Rio hondo en Bayamon para que se me adjudicara el descuento por ser empleado del ELA, presente el talonario, luego acudi nuevamente el 23 de marzo de 2021 y no se ma ha honrado dicho descuento, estoy desepcionado de la compañia y estoy pensando cambiar de compañia luego de 16 años en esta compañia.
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ID
#2537779 Review #2537779 is a subjective opinion of poster.

I need to return my order

I cant get anyone to get back to me about a return, I ordered 1 Bottle of Belly Tonic an I was sent 8 an charged me 338.00 an will not respond to me. Please help me !

User's recommendation: Do buy from this Company.

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ID
#2522122 Review #2522122 is a subjective opinion of poster.
Location
Wakefield, Rhode Island

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer
The Whatsapp app doesn't work on the phone I bought, that was the only reason I bought the phone, even though they told me specifically that the app would work. I went somewhere else and they told me that that app wouldn't work on that particular phone because the...
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ID
#2506732 Review #2506732 is a subjective opinion of poster.
Location
Quito, Pichincha
Loss
$45
Preferred solution
Full refund
New Reviewer

I paid for minute but it not added on the phone

I paid 3 times because it kept saying unfortunately the payment didn't go through. I paid 11.00 and two 6 dollars to this number 829 940**** .
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ID
#2457527 Review #2457527 is a subjective opinion of poster.
Location
Brooklyn, New York
Loss
$23
Preferred solution
Full refund

Complain about billing statements from Clara

Ive been trying to solve a problem since 2015 with Clara they cancel the contract on me and they want me to pay contract feet they say or $357 and that is not right I would like to dispute with somebody that has knowledge of the situation because I called through the years many times and I cant solve the problem My name is Charley Rios my telephone number in the account is 939-261-**** please contact me as soon as possible I want to get this solved
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ID
#2397098 Review #2397098 is a subjective opinion of poster.

Reclamo sobre facturas incorrectas

Mi nombre es Charley Rios estoy haciendo un reclamo o necesito que se comuniquen conmigo para un reclamo sobre unas facturas incorrectas del 2015 mi número de teléfono era 939261**** mi número ahora es 203703**** por favor comunicarse conmigo lo más pronto posible quiero resolver este problema mi e-mail es crios29@***.con . He hablado con mucha gente y nadie sabe de lo que estoy hablando muchas veces y he mandado como cinco e-mails por favor contestarme lo más pronto posible quiero resolver este problema.
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ID
#2397093 Review #2397093 is a subjective opinion of poster.
New Reviewer

Terrible company.

They will not cancel my landline in Puerto Rico. They keep billing and sending me letters of collection after I told them we do not need a land line. They keep me on phone hold with company support in the Dominican Republic. They are fraudulent. They said they cancelled phone due to non payment even though I called them in August to cancel and then they keep on billing adding more payments due even though they said account was cancelled. They will be and need to be sued.
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ID
#2394686 Review #2394686 is a subjective opinion of poster.
Loss
$200
Preferred solution
Full refund

Wrong charges on my bill

My name is Charley Rios my telephone number is 203-703-**** and I have a big complain Ive been trying to fix an issue with the wrong billing and a phone since 2015 I havent been able to get the right answers from the right person I need to talk to somebody that Knows what hes talking about every time I call I talk to eight or 10 or 12 people and nobody knows nothing so can you please contact me back 203-703-**** my email is crios29@***.com
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ID
#2393826 Review #2393826 is a subjective opinion of poster.

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Verified Reviewer
New Reviewer

Complain and management

My name is Charley Rios and Im making a complaint to the Claro company which it wants to charge me an amount of money that I dont own the telephone number I was using 93926**** for my service was canceled by Gladel 2015 and I was making all payments including my roaming charges I would like to dispute this bill
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ID
#2391495 Review #2391495 is a subjective opinion of poster.
Service
Claro Cell Phone Activation
Preferred solution
Let the company propose a solution

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer
My name is Rafaela Cruz Laureano and my cell number thru your service is 787-382-**** and my a/c # is 75372**** I have been trying to terminate my cell service since 1-20-2021 thru your customer service #787-775-****. I have attempted at least 25 times to pay the...
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ID
#2391374 Review #2391374 is a subjective opinion of poster.
Service
Claro Mobile Phone Service
Cons
  • Deplorable customer service
Preferred solution
Let the company propose a solution
Hello! I have been trying to close my account since Dec 8th when you charged me $58(an additional $20). I thought we were good until this week when you charged the monthly fee. I have tried several times calling your customer service number and after holding for a long...
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ID
#2372922 Review #2372922 is a subjective opinion of poster.
Location
Apopka, Florida

Does Not Apply To My Request

I Don't Like The Treatment Of Claro
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ID
#2359491 Review #2359491 is a subjective opinion of poster.
Location
Orlando, Florida

Having a problem canceling my cell phone account

Theyre making it a nightmare for me . Makes me feel pissed off . Everything I call them . Getting nowhere

User's recommendation: Don’t get involved with Claro Puerto Rico . It’s a scam.

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ID
#2353869 Review #2353869 is a subjective opinion of poster.
Location
The Bronx, New York

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