filters
state:
Show
city:
Show
product:
Show
Show

Claro - Bad service

They have not contact me, and the service is getting worst.
#1339643
Reply to reviews
I recently moved from Puerto Rico to Wisconsin, they don’t have service here and they refuse to cancel my account, I’m using another carrier now and throw away their SIM card two months a go and they still charging me every month for a service I don’t get . The last...
Read more
1.0
Guaynabo, Guaynabo
#1339363
Reply to reviews
Show

Claro - No internet service or phone line

No internet or phone service for more than 3 months still waiting. The portable wireless internet box they give does not work even if you exchange the box for another one it still doesn’t work. Claro is a monopoly they should allow another company in there frenchise area for competition and maybe provide better service
#1315907
Reply to reviews
A few months ago a got a claro modem, since then my problems begin, I am so frustrated with the bad service, every 27 th of the month they should activate my internet wish does not happen, i need to call or go at the store a wait for 24 hours,i am not receiving service...
Read more
2.7
Panama City, Panama
#1315583
Reply to reviews
Show

Claro - Waiting for repairs sick of excuses

9 months waiting All i get is yes we will solve This phone is at my 93 yr mother Why Im still w you I dont know Im fed up
1.0
Details
Advertised vs Delivered
Billing Practices
Coverage Area
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Style and Design
Value for money
Warranty
Website
#1290857
Reply to reviews
Show

Claro - El Peor Servicio al cliente

Servicio al cliente es pésimo, te cobran por todo incluso cuando no te proven EO servicio.
#1276192
Reply to reviews
Show

Claro - Cancellation

I’ve been trying to cancel my services for two weeks now and when I call and let them know that I want to cancel all I get it’s please hold and then they hang up after a whole hour waiting. Also the chat did the same thing. They are the worst. Finally I got through and was told the I will be receiving two more bills and a final one before cancellation can go in affect. WHAT!! Never again.
#1255837
Reply to reviews
Show

Claro is the ***

Feel sorry for the people that have to pay for this shitty service
#1254320
Reply to reviews
Following Hurricane Maria I paid my phone bill faithfully for 5 months with out any phone or internet services. When I returned equipment in March and asked to stop Claro I was told I could call customer service and receive a refund for $325 however Claro continues to...
Read more
Anonymous
Anonymous

I AM HAVING SIMILAR ISSUE

#1251873
Reply to reviews
Show

Claro - Refund

Been waiting for a refund for over 8months and every time i call they say the case has been escalated call back in two weeks and nothing happens ....siempre ke llamo para un reembolso del deposito de una cuenta dicen ke el caso se escalo y ke llame en 15 dias y vuelvo y llamo y dicen lo mismo ....pillos...rateros...no usen esta compañia!!
#1251054
Reply to reviews