I went to a small Claro stand at the Aguadilla mall, and explain the lady my situation, that I needed an international plan thats covers calls, from PR to the US and from the US to PR, same with text messages and pictures (since I have 2 daughters in TX. She also toll me (after she spoke to somebody on the phone from the main Claro office in Mayaguez, that I was entitle to the military discount.
That the only thing I needed to do was go the the Mayaguez office to present my ID card so they can make a copy. I e-mail Claro corporate NO answer, I talk numerous times with claro representatives and I was gives 5% discount for 6 months.
But nobody talk about the false advertaisment. Im asking of claro to investigate my situation because is 100% wrong to trick people to join claro with false incentives.
Monetary Loss: $575.