Product: Claro Phone Service Clear all filters (10 of 10 reviews match)
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I have an elderly parent with a mobile account with Claro de Puerto Rico. My mom became ill and we decided to take care of her and her bills. Since she had no need for her simple cell service (being charged $60 a month for basic service and an average of 16 minutes of...
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Product
Claro Phone Service
#814490
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the most pathetic customer service this side of the whole universe 7 hours trying to get any body that gives a dam about the service. paid my ebill before it was due. then I had no phone or internet called customer service and for the next SEVEN HOURS was passed...
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1.7
Product
Claro Phone Service
I didn't like
  • Not recommend anyone
#763952
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1.I had two claro phones and one got lost I told one of claros agents in arecibo and I told him to cancel the agent said that it was cancel, but when I saw my credit report it was there it pissed me of because the agent said it was cancel and I did not need to pay...
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Anonymous
Anonymous

Claro is not a bad cellphone company, the employees are the one's giving the company a bad name, they are incompetent, errogant, and belittle their client...thank God, for At&...

Claro Arecibo, Arecibo
Product
Claro Phone Service
#531911
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I HAVE BEEN IN PUERTO RICO FOR 5 MONTHS, SO, EVERYBODY TOLD ME THAT CLARO WAS THE ONE, WENT TO CLARO BOUGHT A SAMSUNG. FIRST INCONVENIENCE...BATTERY WAS UPSIDE DOWN, THE CELL DIDN'T WORK, TOOK IT TO THE "HEADQUARTERS" IN SAN PATRICIO, THEY REALIZED THAT, PUT IT BACK...
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Claro Phone Service
#421150
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Have called five time to cancel services after several info is taken and several phone transfers i get connected to a fax number or just disconnected, i have left several e-mails and have not even been acknowledged! very poor customer service. So i don't even know...
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glynn
glynn

that's claropr modus operadi big problem in Puerto rico same problem

Product
Claro Phone Service
#404586
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I have two Claro accounts. I need to cancel one, because the phone was stolen and I have no money to buy a new phone. Claro wants to charge $600 for the cancellation. I think that's too much money. Im willing to pay the most $250. But they insist that's the...
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Anonymous
chino

im trying to get out of my 2 year contract with claro to i hate it when i get multiple phne calls about when i have to pay my cell phone. *** i know i have to pay my bill *** ...

Anonymous
Salsero

To get out of any cellphone wireless contract simple be firm and tell them you moving out of the island to florida ,here in Kissimmee there's a dead zone or find an area in an...

Product
Claro Phone Service
#366232
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going on four weeks now i have not been able to access facebook threw claro,i have made 5 phone calls to them and i always get the same answer from their tech department.THERE IS A PROBLEM WITH THE WIRELESS SYSTEM,YOU JUST HAVE TO WAIT.really?its supposlbly all claro...
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Anonymous
Fed up with Claro

We live in Caimito Alto, Puerto Rico and have had Claro internet and land line for about one year. I work remotely for a US company and rely on this service for work as well ...

Anonymous
koushikahmed14

Hello dear, don\'t waste your valuable time in fb. try to earn true cash like me. my roomate\'s sister-in-law got paid $20415 the prior month. she is making income on the inte...

Claro Manati, Puerto Rico
Product
Claro Phone Service
#328363
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CLARO BILL YOU FOR CALLINGS DETAILS HISTORY WHEN OTHER COMPANY DO IT FREE BY WEB SITE. CUSTOMER SERVICE IS ATTENDED 90% BY ANSWERING MACHINE THAT HANGS OFF YOU. WHEN CALLS IS ANSWERED YOU CONTACT INEXPERIENCED OPERATORS FORM OUTSIDE PUERTO RICO. NO HAVE LISTED E MAILS...
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glynn
glynn

they have no interest in customer service

Anonymous
Anonymous

Si hay un rating menos que cero esta compañía lo merece. Si piensas cambiar su Campania de Teléfono o Internet in Puerto Rico a CLARO no lo haga es el peor en cubertura servi...

Product
Claro Phone Service
#298646
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I'm a resident of Queens,NY(USA.)I've been trying to contact my 83yr,mother who resides in P.R with no availabily phone has a busy signal going on 5wks.What can I do?Can't talk to any rep from Claro,phone is not being answerI'm in the dark.Someone...
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Anonymous
kechy

worst company ever

Anonymous
***cern

claro sucks

Product
Claro Phone Service
#264253
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CLARO mobile phone customer service is lousy and irresponsible. They cannot repair a phone in a reasonable time neither assure it will be replaced if the repair is not done in a certain period. It has taken them 39 days and still no word of the phone. AVOID CLARO at...
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Anonymous
Maria Nicolasa Rivera

Atencion Claro Puerto Rico!!!!! Que pena es saber que un cliente de edad avanzada de 86 aos de edad la cual no tiene abilidades de comunicacion otro que su linea residencial e...

Anonymous
ex claro

I totally agree worst service on the planet cant even call customer service internet on/off every day they are professional liars

Product
Claro Phone Service
#260787
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