Product: Claro Customer Care Clear all filters (8 of 8 reviews match)
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Just within 2 days of being a new client to Claro PR, I went in to review some features on my new mobile, I was sent to tech support. There were two attendants for this during lunch, and then there was only one left. I saw the flip phone I originally wanted so thought...
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1.0
Product
Claro Customer Care
I didn't like
  • Manager
  • Pathetic service lies and more lies
  • Lack of communication between them
#1051622
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I was already tired and wanted to cancel everything, all service, they could refund me the prepaid $20 but nothing on the cell phone. Then the manager said I could not get neither refund and there wasn't anything he could do. WOW!!! What a way to keep clients in the house, eh? DO NOT USE CLARO...
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Claro San Juan, Guaynabo
Product
Claro Customer Care
#1050892
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lady in apt next to me has 16 mega ? they are professional liars I cant even describe the type of service im not getting ive never ever had the misfortune to engage in such a mismanaged company so to avoid future health problems AVOID CLARO AT ALL COST you cant even...
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2.5
Product
Claro Customer Care
I didn't like
  • Pathetic service lies and more lies
  • Lack of communication between them
#1002083
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I have a long time Claro account. In addition to my main number I have others that I never use but am paying for. I have been trying to cancel these for the past 2 months. First I went to the Claro shop. They advised they cannot cancel there and had to be done by...
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Claro Customer Care
I didn't like
  • No further comments required
#853612
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Claro Customer Care Review

#996971
1.0
Details
Worst company!!!! worst customer service!!!!!! Appointments come and go no one ever shows up no phone calls no cancellations on their part This company should not be in business if you can avoid this company do so !!!!
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Claro Customer Care Review

#981771
Lamentablemente es negativa cuando he tratado de cancelar la cuenta porque me mude de PR...me dejan en la linea y luego me transfiere a dept. de cancelacion y indican que no me escuchan....
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Claro Customer Care Review

#980263
1.0
Details
Claro Puerto Rico, is worthless, worst customer service possible and yes they use lots of profanity, no home service for weeks and they expect you to pay in full every month!! Everyone stay away from Claro Puerto Rico!!!!!
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Claro Customer Care Review

#978275
Claro is the worst service provided ever encountered. Would not recommend it to anyone. The do not know what service is! It sucks!
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