Product: Claro Customer Care Clear all filters (0 of 14 reviews match)
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Claro - Refund

Been waiting for a refund for over 8months and every time i call they say the case has been escalated call back in two weeks and nothing happens ....siempre ke llamo para un reembolso del deposito de una cuenta dicen ke el caso se escalo y ke llame en 15 dias y vuelvo y llamo y dicen lo mismo ....pillos...rateros...no usen esta compañia!!
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Claro Customer Care
#1251054
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Claro fraud.

It's been 6 months I don't have service on a tablet.they have me make payments on a promise that it will work.lies and there customer service are abusive.they get mad and won't listen.
1.0
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Claro Customer Care
#1212772
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Claro - Worst Customers Service

Wish we could choose 0 or below. Been waiting over 3 hours standing, only 4 small benches. Have to show up in person from the mainland to cancel an account. Personnel sitting around doing nothing or chatting among themselves. Horrible!!!!!
1.0
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Claro Customer Care
#1193856
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Claro sucks

claro telefonía Central America is one of the worst companies I have come across in my life. customer service outdated, mosty incompetent, unfriendly. automated responses, little committment, deeply flawed. {{redacted}}
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Claro Customer Care
#1190131
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Claro - No customer service commitment

Been at customer service office at plaza Rio Hondo Bayamon PR. You see employees up and down not attending anyone. It looks lije today there is no supervisor. Been here for three hours. I have no service phone nor internet but get the bills. Called about it but still waiting . I need to fix it or just drop the service. Customer for 30 yrs. It is a shame.
1.0
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Bayamón, Toa Alta
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Claro Customer Care
#1188383
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de Ventas después de dejar una mujer que corte la fila el empleado no muestra cooperación y disponibilidad a mi derecho como cliente de Claro por muchos anos. No quiso venderme un producto ni mostrarmelo para yo ver si eso era lo que yo quería comprar. No hablo del...
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1.1
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Claro Customer Care
#1181867
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Just within 2 days of being a new client to Claro PR, I went in to review some features on my new mobile, I was sent to tech support. There were two attendants for this during lunch, and then there was only one left. I saw the flip phone I originally wanted so thought...
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1.0
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Claro Customer Care
I didn't like
  • Manager
  • Lack of communication between them
  • Unfair
#1051622
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I was already tired and wanted to cancel everything, all service, they could refund me the prepaid $20 but nothing on the cell phone. Then the manager said I could not get neither refund and there wasn't anything he could do. WOW!!! What a way to keep clients in the house, eh? DO NOT USE CLARO...
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San Juan, Guaynabo
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Claro Customer Care
#1050892
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lady in apt next to me has 16 mega ? they are professional liars I cant even describe the type of service im not getting ive never ever had the misfortune to engage in such a mismanaged company so to avoid future health problems AVOID CLARO AT ALL COST you cant even...
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2.5
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Claro Customer Care
I didn't like
  • Lack of communication between them
  • Pathetic service lies and more lies
#1002083
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Claro Customer Care Review

Worst company!!!! worst customer service!!!!!! Appointments come and go no one ever shows up no phone calls no cancellations on their part This company should not be in business if you can avoid this company do so !!!!
1.0
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Claro Customer Care
#996971
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